News: 2019

After 12 months of working hard to build member support for bcu’s proposed $6 billion merger with P&N Bank, Cole Lawson is proud that 87% of credit union members who voted said yes.

Announcing the 2018 Cole Lawson scholarship winner…

A few weeks ago, we saw Scoot Airlines hit the headlines when an unruly passenger started attacking other passengers on-board a flight. Although situations like this are not an airline’s fault, what they do next is pivotal to preventing their reputation from being tarnished…

We’re very excited to announce that the Public Relations Institute of Australia (PRIA) selected Cole Lawson as the state and national winner for the Golden Target awards, in the Community Relations category…

The Banking Royal Commission has thrown the reputations of Australia’s big banks into the spotlight. With the reputations of these organisations and their high-profile executives on the line, today we’re asking: how can they use best-practice crisis communications to weather the storm? Let’s take a look at the first of four tips to deal with a widely-publicised corporate crisis: using a spokesperson effectively…

With a backlog of emails from truth-seeking journalists, missed calls from worried investors and flood of angry social media posts, banks embroiled in the Royal Commission are undeniably facing a crisis. Today, in part two of our series of articles on the Banking Royal Commission, we discuss why a crisis communication plan is so important in this kind of situation…

January is also known as International Creativity Month. This month doesn’t just mark the beginning of a new year, but also the chance to rethink old ideas and explore new solutions…